Donna Carroll
Case Information:
Donna Carroll (also known by her married name, Donna Banks) was 39 years old when she vanished from Los Angeles, California, on December 24, 2024.
She maintained periodic contact with her family in St. Louis County, Missouri, typically reaching out every few weeks.
On Christmas Eve 2024, Donna sent a final photograph to her family, indicating she was in the area of 7th and Figueroa Street in downtown Los Angeles, California.
This communication marked the last confirmed point in her timeline before all contact abruptly ceased.
Case Details:
At the time of her disappearance, Donna was experiencing homelessness and had recently expressed significant fears to her family that she might be harmed.
Despite these apprehensions, she did not formally seek protection or assistance from the Los Angeles Police Department.
Donna is a white female, standing approximately 5’4” to 5’6” tall, and weighing between 130 and 155 pounds. She possesses brown hair and green eyes, and a highly specific identifying feature is a linear scar on her lower abdomen.
Timeline of Events:
The definitive moment in Donna’s known movements occurred on December 24, 2024. The photograph she transmitted placed her precisely at 7th and Figueroa Street, which is located near the FIGat7th shopping center.
Following that afternoon, no verified sightings have been reported, and all attempts to contact her have failed.
The silence is noted as being particularly alarming, as she had never previously missed a standard communication window with her loved ones.
Investigation:
The Los Angeles Police Department is investigating the case under Agency Case Number 25064004. Detectives have worked to determine if the name discrepancy between Carroll and Banks impacted early search efforts.
Her information is listed within the National Missing and Unidentified Persons System (NamUs), and her profile is tracked by the California Department of Justice.
To date, no forensic or technological breakthroughs have been reported in the investigation.
Community Response:
Outreach teams and advocacy organizations serving the unhoused population in downtown Los Angeles, California have been alerted.
Volunteers have distributed missing person flyers in the Skid Row area and surrounding central business district.
The unique combination of her green eyes, linear abdominal scar, and dual surname (Carroll/Banks) is a primary point of emphasis in all public appeals.
Community groups continue to maintain visibility for her case, urging the public to remember her identity beyond her housing status.
Family Statements:
Donna’s family is devastated by the total lack of information and is deeply concerned that her earlier expressed fears materialized. They describe her as a loved woman who tried her best while navigating difficult circumstances and constant displacement.
They continue to make public pleas for any witnesses who were near the 7th and Figueroa intersection on Christmas Eve 2024 to step forward.
They emphasize that any detail, however trivial it might seem, could provide the crucial direction the investigation requires.
Physical Appearance:
Donna Carroll has a medium build. Her green eyes and brown hair remain the most distinct features for visual identification in the photographs shared by her family.
Law enforcement continues to utilize her dental records and DNA profile for comparison against unidentified remains in the Los Angeles County Medical Examiner database.
Her distinct linear scar on the lower abdomen is also highlighted in all law enforcement alerts.
Current Status:
As of April 2026, Donna Carroll remains a missing person. No persons of interest have been publicly named, and her case is considered an active, unsolved missing persons investigation within the state of California.
The search remains focused on gathering evidence of her activities after December 24, 2024. The Los Angeles Police Department maintains hope that new witness testimony will eventually lead to the truth of her whereabouts.
Contact Information:
If you have any information regarding the disappearance of Donna Carroll, please contact the LA Police Dept. at (877) 275-5273.
All tips should reference Case Number: 25064004.
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